FAQs

Q: How does the weighted sleep mask work? A: The Napio weighted sleep mask uses deep touch pressure stimulation — gentle, even weight applied around your eyes that activates your parasympathetic nervous system, helping your body naturally shift into a calm, sleep-ready state. It's the same science behind weighted blankets, designed specifically for your eyes and face.

Q: How heavy is the mask? A: The Napio sleep mask weighs approximately 280g — within the optimal 250g–400g range for deep pressure stimulation without feeling too heavy or uncomfortable.

Q: Will it work for side sleepers? A: Yes. The Napio mask is designed with a soft contoured shell that accommodates all sleep positions including side sleeping, without pressing directly on your eyelids.

Q: Does it block out all light? A: Yes — the Napio weighted sleep mask provides 100% blackout coverage, making it ideal for shift workers, travellers, and anyone sensitive to light while sleeping.

Q: Can I use it for anxiety or meditation? A: Absolutely. Many customers use the Napio mask during meditation, breathwork, or stressful moments during the day. The gentle weighted pressure helps quiet an overactive mind quickly.

Q: What is it made from? A: The mask is made from soft, breathable velvet fabric that is gentle on skin and suitable for extended wear throughout the night.

Q: How long does shipping take? A: We offer free shipping Australia-wide. Orders typically arrive within 5–10 business days.

Q: What is your returns policy? A: We offer a 30-day money back guarantee. If you're not completely satisfied, contact us and we'll arrange a full refund — no questions asked.

Q: Is this suitable for people with anxiety or sensory sensitivities? A: Yes. The deep touch pressure from the weighted mask is commonly used to help reduce anxiety and overstimulation. However if you have a diagnosed sensory condition we recommend consulting your healthcare provider first.

Q: How do I care for the mask? A: Hand wash gently in cold water and lay flat to dry. Do not machine wash or tumble dry.